FREQUENTLY ASKED QUESTIONS

A little clarity
before we begin.

Practical answers about working together, from the first conversation to life after launch.

Getting started

Do I need to know exactly what I want?

No. A business problem, a rough idea, or a process you’d like to improve is a useful starting point. We use the first conversation to understand your goals and identify what needs more thought.

What should I bring to the first conversation?

Think about who will use the product, the main problem it should solve, and any timing or budget constraints. Examples you like, existing spreadsheets, rough sketches, or a list of must-have features can help, but none are required.

Can you review an existing website or app?

Yes, we can discuss an initial review. The next step depends on the current technology, access to the source files and accounts, and the changes you need. We establish what’s feasible before proposing development work.

Scope, pricing & timing

How much does a project cost?

Every project is scoped individually. The number of features, platforms, integrations, and design requirements all affect the price. You receive a written proposal with deliverables, pricing, and payment stages before development begins.

How long will my project take?

We estimate the timeline once the scope is clear. A focused website and a multi-platform application require different levels of work. The schedule also accounts for feedback, content, account access, and any external review or integration requirements.

Can we start small and add more later?

Yes. A focused first release can help you launch the essentials, learn from users, and plan the next phase. We’ll discuss which features belong in version one and which can reasonably wait.

What if I want to add something during development?

We assess the request and explain how it affects the budget and schedule. Additional work is agreed before it begins, so the project stays clear for everyone.

Are there costs beyond the development fee?

There may be hosting, domain, developer account, email, payment processing, or third-party service charges. We identify expected services and clarify which costs are separate in the proposal.

Platforms & ownership

Do you build for iPhone and Android?

We offer iOS and Android app development. During planning, we discuss your audience and requirements to decide which platforms belong in the first release.

Can my software run in a web browser?

Yes. We build browser-based applications such as client portals, dashboards, and business tools. Browser software can be a practical option when users need access across devices without installing an app.

Do you handle App Store and Google Play submissions?

Store preparation and submission support can be included in your scope. We help coordinate the agreed listing assets and submission steps. Apple and Google control their review decisions and timelines.

Who owns the finished work and accounts?

Your agreement defines ownership, licensing, source-code access, and handover. We discuss these before work starts. Third-party software, fonts, images, and services may have their own licenses. We also agree which business accounts should be held in your name.

Design, launch & support

Can you create the logo and branding too?

Yes. Logo design, visual identity, and graphic design can be included alongside development or discussed as a separate project. We agree on the deliverables, feedback rounds, and final file formats.

Will I see the design before it is built?

Yes. The process includes review of the agreed layouts and design direction. An interactive prototype may also be included so you can explore key app or software journeys before development.

Will the website work on phones and tablets?

Responsive layouts are part of our website approach. We agree on the relevant devices and browsers, then review the key pages and interactions at those sizes.

What happens after launch?

We complete the agreed handover and discuss maintenance or support options. Updates, fixes, hosting responsibilities, and new features are defined in the project agreement or a separate support arrangement.

YOUR NEXT CHAPTER

Something great starts
with a conversation.

You bring the idea. We’ll help you find the way forward.