Know who controls the accounts
Your agreement should explain ownership, account access, source-code handover, licenses, and who pays for developer accounts, hosting, and external services.
Decide how support works
Agree on how issues are reported, which fixes are included, response expectations, and how new work is estimated. Maintenance and feature development should have clear boundaries.
Learn from real use
User feedback and suitable measurement help identify friction. Start with the journeys that matter, such as completing a booking or finding a record, rather than adding features without evidence.
Keep a manageable roadmap
Operating-system updates, dependencies, security work, and business changes can all require attention. Plan a review rhythm and a realistic budget for the product’s next phase.
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